For crew leads and operators
What property managers see
- Visit history with full photo proof for every property in their portfolio
- Live storm-event status during active weather
- Monthly invoice + line items
- Insurance-ready claim-defence packets per visit
All exports are downloadable as PDF or CSV. We do not maintain Yardi, MRI, AppFolio, or Buildium connectors — those integrations are not part of snow.ca today.
For property managers
All properties in your portfolio with current trigger settings, last visit, next forecast trigger, photo proof archive, COI status, and YTD spend. Bulk download of photo proof for insurance audits.
- 01Portfolio dashboard — all properties, single view
- 02Photo proof archive — 7-year retention, GPS-tagged
- 03COI on demand — downloadable per property
- 04Email notifications — dispatch / arrival / completion / incident
For customers (homeowners and small business)
Upcoming visit forecast based on current weather feed, last 12 visits with photo proof, seasonal billing or per-visit billing summary, and a button to switch contract type without re-quoting.
Security & data residency
Cabinet data lives in AWS ca-central-1 (Montreal region). No customer dispatch data crosses the border. TLS 1.3 in transit; AES-256 at rest. PCI-DSS Level 1 compliant for payment data via Stripe + Moneris.
Authentication options
- Password + TOTP (Google Authenticator, Authy, 1Password)
- Mobile crew app: biometric unlock (Face ID, Touch ID, Android fingerprint)
Audit log
Every cabinet action — view, edit, export, login — writes to an append-only audit log retained 7 years. Property managers can request their portfolio’s audit log on demand for SOC 2 evidence packs or insurance audits.
Roles, permissions & seats
Standard roles
| Role | Sees | Can edit |
|---|---|---|
| Customer | Own properties, visits, invoices | Notes, trigger preferences |
| Property manager | Portfolio properties + tenants | Trigger settings, contract terms |
| Crew lead | Assigned routes, dispatch | Visit completion, photo uploads |
| Dispatcher | All regional crews + weather | Route assignments, storm triggers |
| Admin (snow.ca) | All accounts | Org-wide config, billing |
Seats are billed monthly per active dispatcher. Customer + property-manager seats are unlimited and free on every active account. Crew-lead seats are included in the per-route dispatch fee.
Single-tenant deployments available for portfolios above 500 properties — dedicated database, separate VPC, custom domain (cabinet.<your-brand>.ca). Talk to dispatch.
Questions, answered.
How do I log into the cabinet?
Customers and property managers sign in at /cabinet with email + password and two-factor authentication. Crew leads use the same login on the mobile crew app.
Can I export visit data for my property management software?
Yes — every visit packet (photos, GPS, product, application rate, timing) is downloadable as PDF or CSV. You can attach the exports to work orders in Yardi, MRI, AppFolio, Buildium, or any system that accepts uploaded documentation.
What does a property manager see in their cabinet?
A portfolio dashboard with every property's current trigger setting, next-forecast trigger event, last 12 visits with photo proof, current COI download, YTD spend, and a per-property notes field for special instructions.
How long is photo proof retained?
Seven years — covers all Canadian provincial slip-and-fall statute-of-limitations windows. Downloads available any time; bulk export by date range or by property.